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My Thoughts by Thomas Miller is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Showing posts with label Executive Arrogance. Show all posts
Showing posts with label Executive Arrogance. Show all posts

Monday, August 10, 2015

How The Corporations Have Destroyed The Work Ethic That Was At One Time The Best In The World

 

Many of todays corporations are setting up their employees for failure so they can fire a bunch and then bring in a bunch more at a lower salary.

Customer costs are being raised far faster than the actual costs the companies have. Salaries are being lowered by stealthily setting up employees for failure and replacement. In a lot of cases the number of employees is being completely reduced or in some cases there are companies that are still replacing domestic employees with employees from overseas at far lower pay scales.

The reason the work ethics are disappearing is because those working customer service positions are in many cases not permitted to actually help the customers. It also prevents the employees in some cases by being able to spend as much time as they need to with the customer.

Customer service and tech support calls can in many cases be completed rather quickly but not always and one thing the assholes in charge of these corporations are doing is hurting the employees. One thing that is done by a few companies is that if you are on the phone with a customer and you take you break or lunch more than 3 minutes after it was scheduled you are then out of adherence so if you are not done with the customer you can ask if you can call them back although in a lot of inbound call centers outbound calls do not make management happy.

If someone wants to cancel their service the regular agents are not permitted to help them and must send them to a retention agent who has their salary drop dramatically if they actually let people that want to cancel do so.

A lot of the billing systems are seriously screwed up also. I do have the ability to check program coding but based on what we see regularly I suspect that many billing systems have some coding that is set to just randomly raise the bill regularly in some cases and just on random dates for many.

Also many companies love people that sign up to automatically pay there bills from their bank account. That is actually a terrible thing to do. I actually heard a poor representative that ended up on the phone with a person whose automatic payment had taken 20 some thousand dollars out of their back account to pay for a 200 and some odd dollar a month account.

All of this has killed work ethics for a lot of people because if they actually use their work ethics which everyone wants to do they will in an awful lot of cases end up being fired.

 

Thursday, March 12, 2015

Things Are Getting Pretty Darned Expensive Which Hurts Those of Us That Make Far Less Money Now Than We Did 12 Years Ago Even Though We are Doing The Same Thing.

 

I find it very offensive that prices in general are still going up pretty fast in a lot of cases even though salaries are barely moving and in a lot of cases actually going down.

There are far too many companies out there that have put policies in place that set a lot of employees up to fail and be let go so they can then hire new people and pay an even lower starting salary even though the companies in general are making profits that are so much larger that lower salaries are just obscene.

Congress and the President really need to put in place a law that make it illegal for anyone in a company to make more than say 100 times more than their lowest paid employees.

There are way to many companies where CEOs are making well over 1000 times what the lowest paid employees are making. I wonder of they are proud of that?

Companies should absolutely make money and CEOs should certainly be paid the most but when you consider that productivity per employee on the average has climbed dramatically over the last several decades but their salaries have either not climbed or in many cases have gone down.

Not every single employee is worth an extraordinary salary because not all are great but very many are great or very good and should be paid decently.

For instance I am not paid a ton of money. I make almost 5 dollars an hour less today than I did over 12 years ago which is disgusting. It would also be pretty darned nice if todays companies would actually hire and pay based on experience. It is obscene to go into a company with well over a decade of experience with the same type of job and started at a salary that is less than what you started at over 10 years earlier.

It just needs to be made illegal to set employees up for failure so you can keep pay rates obscenely low. I am not the lowest paid person but I have been forced into bankruptcy which means I have now lost my house. I am moving into a very nice small home but the rent is going to be around 48% of my take home pay which will make things not terribly easy although the bankruptcy has ended some of the things I owe people but it should be illegal to pay people so little that the average rent is over 30% of their take home pay.

 

Saturday, November 12, 2011

The Occupy Movement. Are They Right?

 

The biggest problem with the occupy movement is that they have no real leadership to bring a focus on the goals.

With folks out yelling and waving signs it gets rather difficult to make out exactly what they want but I believe that I know.

They want jobs that pay well instead of the jobs that are offered now. Corporations are making record profits while offering lower and lower wages. This is the real problem over the years that caused a part of this trouble.

The wealthy were getting more and more wealthy, prices were increasing but salaries were staying flat so it became necessary for people to start using credit more and more to try and maintain a reasonable standard of living.

I do not expect anyone to be paid a lot just because they exist but there are millions of people out there that are absolutely critical to the day to day operations of many companies that are getting paid minimum wage or perhaps a tiny bit more.

This is because there are so many people looking for work that they can get anyone to do the job. The problem with that is that to some degree you get what you pay for and if you do not pay much???

There is no respect whatsoever for experience any longer and the government is just adding to that by paying lip service to the fact that there are companies that are not hiring the long unemployed or those that are older but they are not actually doing anything about it.

I am not a big fan of heavy regulations but for gods sake folks some regulations to keep things at least more or less in balance would be helpful.

I think most of the angst from the occupy folks is that they see us going back to the robber baron days of old.

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My Thoughts by Thomas M. Miller is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.